Privacy Policy

Effective Date: 01-10-25

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1. Introduction

EliteBond (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you use our website elitebond.in (“Site”) or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, postal address, and other information you voluntarily provide (e.g., in order forms, contact forms, WhatsApp lead capture).
• Usage Data: Information on how you access and use the Site — including your IP address, browser type, pages visited, time spent, referring URLs.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar tools to collect data about site performance, preferences, and to personalize your experience.

3. Consent

By submitting your details through our forms, you consent to us collecting and using your personal information as outlined in this policy. You also authorize us to contact you via SMS, RCS, email, or phone for informational or promotional purposes.

4. Use of Information

We use your data for purposes including, but not limited to:

• Processing your orders and requests.
• Sending catalogs, marketing messages, newsletters (if you opted in).
• Customer support and query resolution.
• Analyzing site usage to improve performance and user experience.
• Fraud prevention and security.
• Compliance with legal obligations.

5. Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Service providers/vendors (e.g., payment processors, delivery services) who assist us in business operations.
• Affiliates or business partners, as necessary to fulfill your requests.
• Legal authorities or regulators as required by law or to protect our rights.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Security

We implement reasonable technical and organizational measures to safeguard your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Cookies & Opt-Out

You can manage or disable cookies via your browser settings, but this may limit your ability to use certain Site features.

9. Your Rights

Subject to applicable laws, you have the right to:

• Access your personal data.
• Rectify any inaccuracies or incomplete information.
• Request deletion or restriction of processing.
• Object to processing, especially for direct marketing.
• Request data portability.
• Withdraw your consent at any time (where processing is based on consent).

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our services are not directed at children under 13 (or applicable legal age). We do not knowingly collect data from children. If you believe a child under this age has provided data, please contact us to request removal.

11. International Transfers

If your data is transferred outside India (e.g., to service providers abroad), we ensure appropriate safeguards such as standard contractual clauses are in place.

12. Changes to This Policy

We may update this Privacy Policy occasionally. Updated versions will be posted on our Site with a revised “Effective Date.” We encourage you to review this policy periodically.

13. Contact Us

If you have questions, complaints, or requests regarding this policy, contact us at:
EliteBond
Email: contact@elitebonds.in
Phone: +91 93503-31590

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Additional Recommendations (Optional)

14. Data Controller & Processor
EliteBond acts as the data controller for your personal data. We may engage data processors to assist in handling your data under strict confidentiality and security agreements.

15. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

16. Automated Decision Making & Profiling
We do not use your personal data for automated decision-making or profiling that produces legal effects or significantly affects you.