Shipping & Delivery Policy

Effective Date: 25 September 2025

At EliteBond, we strive to ensure that your orders are delivered promptly and securely. Please review our shipping and delivery policy to understand our processes and your responsibilities.

1. Order Processing Time

• Standard Processing: Orders are typically processed within 2–3 business days from the date of order confirmation.
• Custom Orders: Items requiring customization may take longer. The estimated processing time will be communicated at the time of order.

2. Shipping Methods and Delivery Time

• Shipping Partners: We collaborate with reliable courier services to deliver your orders.
• Delivery Time: Estimated delivery times vary based on the destination:
  • Within Haryana: 3–5 business days
  • Other States: 5–7 business days
• Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or courier delays.

3. Shipping Charges

• Free Shipping: Enjoy free shipping on orders over ₹3,050.
• Standard Shipping Fees: For orders below ₹3,050, shipping charges will be calculated at checkout based on the delivery location and order weight.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS. Use this number to track your shipment through our courier partner’s website.

5. Delivery Address

• Accuracy: Please ensure that the delivery address provided is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
• Address Changes: If you need to modify your delivery address after placing an order, please contact us immediately at contact@elitebond.in. We will accommodate changes if the order has not yet been dispatched.

6. Undeliverable Packages

If a package is undeliverable due to reasons such as incorrect address, recipient unavailable, or refusal to accept, it will be returned to us. We will contact you to arrange for reshipment or discuss alternative solutions.

7. International Shipping

Currently, we offer shipping services within India only. International shipping is not available at this time.

8. Damaged or Defective Items

• Upon Receipt: Inspect your order upon delivery. If you receive a damaged or defective item, please contact us within 7 days of receipt.
• Return Process: Provide photographs of the damaged item and packaging. We will guide you through the return or replacement process.

9. Contact Us

For any questions or concerns regarding our shipping and delivery policy, please reach out to us:

• Email: contact@elitebond.in
• Phone: +91 93503 31590